How to cancel a trip on Easiway

Ahoy, Easiway users!

Here is how you cancel a trip on the app. Hope you don’t have to use this function.

But hey! You can always come back.

How to book return trip on Easiway

So you already made a trip. Go to “Booked Trip” after you open the app.

How to cancel a trip 1

Okay. Let’s say you want to cancel the one on the top. Let’s click that.

How to cancel a trip 2

Now click on the top right three-dotted icon.

How to cancel a trip 3

And, finally hit that “Cancel Booking” button.

If you cancel two hours prior to requested pickup time, you will get a full refund. But if you cancel after that, we are sorry to say that there is no refund. Please keep this in mind when you make a booking or cancel one.

For more info, visit us at www.geteasiway.com or drop us a line at support@easi-way.com. We will get back at you within 24 hours.

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How to book a return trip on Easiway

Ahoy, Easiway users!

How is everyone in Shenzhen and Hong Kong? It rained today. I hope it was a great escape from the heat this morning. Phew!

Anywho! We’re here to talk about how to book a return trip on Easiway.

Of course, we start by opening the app.

How to book return trip on EasiwayAnnnnnnnd you book a ride: insert date & time, pickup & drop off locations, car type and so on. You know the drill.

How to book return tripHit ‘Reservation.’ You will see this page.

return 3Scroll down to see this!

return 4You can book the exact same trip or a return trip!

return 1All you have to do is select date and time.

You can also book return trip of an order made days ago!

To do that, open app again and hit “Booked Trip.”

How to book return trip on EasiwayClick on a trip that you want to book a return trip for.

return2Hit the three-dotted icon on the top right to book a return trip!

See? Easi as a peanut!

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How to edit your booking on Easiway

Ahoy, Easiway user!

Here is a guide on how to change your trip on the Easiway app.

As long as your trip doesn’t start within the next two hours, you can change your trip.

Extra cost will not occur for the change itself.

But you will have to make a new payment for trips that cost more. For example, if your edited trip calls for a longer distance, your previous payment will be cancelled and a new payment will be made.

First of all, open the app.

How to edit orderAfter you have made an order, you want to edit right? From this screen, hit the “Booked Trip” menu.

How to edit 1Click on the trip you want to edit.

How to edit 2Next, hit the three-dotted icon on the top right and select ‘edit.’

How to edit 3Now, click on the info that you want to change. It will be a similar process with making a booking.

How to edit 4

If no price has occured, there will be no re-charging your payment method.

If you have any question, drop us a line at support@easi-way.com or visit our website at www.geteasiway.com

Happy riding, everyone!

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