How to book cross-border shuttle tickets on Easiway

Ahoy, Easiway users!

Crossing the border can be a hassle, but we gotta do what we gotta do.

Here is how you can book a ticket of the cross-border shuttle bus and vans on Easiway.

Of course, you open the app.

How to book return trip on Easiway

Tap the “Shuttle Ticket” button.

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Okay. Here you tap “Itinerary.” Which city will you be departing from?

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For this tutorial, let’s select Hong Kong’s Mong Kok stop.

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Once you select a departing point, the list of stops where you can get off on the other city will show. In this case, these are the stops you can get off at Shenzhen. Here, let’s click Shenzhen Airport.

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After you do so, you can select date and time to board. Depending where you’re going, the policies are slightly different. So read the notifications given in the application carefully.

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Once you select time and date, you can choose whether you want to ride the shuttle van or bus. In this case, only buses start from Mong Kok and stop at Shenzhen Airport. You can also select how many tickets you want to buy.

All of the shuttles does not pass through the Huanggang port so please have valid visa available before getting on the rides.

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After you make a payment, your tickets are booked!

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See you on the other side!

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How immigration check works between Hong Kong, Shenzhen?

Easiway No Hassle

We get it. It’s your first time to cross the border between Hong Kong and Shenzhen. You’re worried. It’s only natural.

So which Easiway service are you planning to use?

Thank you, Google Map.

Thank you, Google Map.

Easiway Chauffeured Rides
You will either pass through Shenzhen Bay or Huanggang Port. Which control point you will pass through is determined by what time your trip is and how many passengers are riding, among other reasons.

Don’t worry. The process is similar.

When you get on the cross-border van, the driver will ask for your passports and immigration documents. You need to fill in these documents for both ways, Hong Kong to Shenzhen and Shenzhen to Hong Kong. These forms will be given by the driver. Of course, you need valid travel documents, including Chinese Visa, to get immigration checks without having to get off.

At the border, the vehicle will go through a gate that looks similar to tollgates. At the gate, the driver will hand over your passport to the person in charge and open the doors so the person can match your face to the given documents.

This process will happen twice on the Hong Kong and Shenzhen side, respectively.

For chauffeured rides, you can get on and off at your selected locations.


Easiway Shuttle Map

Shuttle Buses
Shuttle bus rides pass through Shenzhen Bay or Man Kam to Control Points. Both immigration checks will take place by foot.

After you get on at your selected shuttle stop, you will have to get off at the control point with all your belongings.

At Shenzhen Bay, two rounds of immigration checks will take place in one building.

At the Man Kam to Control Point, get off for the first immigration check. Re-ride the bus to head to the second one. You will pass by this control point if you start from Hong Kong Airport on a shuttle bus.

After your second check is over, you will get on the shuttle bus again to go to your final destination. If the control point is your final destination, you can take off from there.

Shuttle Vans
The shuttle vans pass through Shenzhen Bay.

After you get on the van at your selected starting point, you do not have to get off until your drop off stop. Both immigration will take place in the vehicle.

When you hop on, the driver will ask for your passports and immigration documents. You need to fill in these documents for both ways, Hong Kong to Shenzhen and Shenzhen to Hong Kong.

At the border, the vehicle will go through a gate that looks like tollgates. Here, the driver will hand over your passports to the person in charge and open the doors so the person can match your face to the given documents.

This process will happen twice on the Hong Kong and Shenzhen, respectively.

Depending on what travel documents you are holding, the process may differ. But on normal circumstances, these are how the immigration checks are carried out.

For foreign travelers to Hong Kong, you need to fill in this document:

Immigration paperFor foreign travelers to China, you need to write down this one:

Arrival and Departure Card

Get iOS app here or Android app there. Want to learn more about Easiway? Come by our website or drop us a line at support@easi-way.com

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Easy travel between Hong Kong and Shenzhen

Easiway Shuttle

Traveling between Hong Kong and Shenzhen may be a challenge, especially for those who don’t speak fluent Chinese.

So why not try using the Easiway app to book shuttle tickets linking Hong Kong and Shenzhen? It supports not only English but also Korean, Japanese and Chinese.

The app shows where to get the ticket printed and board your ride. There are images so you can’t miss it. Also, it has a description of the immigration process to unload the stress.

If you have any more questions, email us at support@easi-way.com or visit our website at www.geteasiway.com

To download, click here for iOS and here for Android.

Travel hassle-free now.

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