How to get your Easiway shuttle tickets issued and get on the ride

Ahoy, Easiway users.

Another week, another blog post on how to get your Easiway shuttle tickets issued and where to board you ride.

It is a hassle to cross the border between Hong Kong and Shenzhen on the coach or van. These services have stops in two cities.

map

You just need to know where to get your tickets printed and where to board your ride.

Book in advance with the Easiway app and we’ll save you a seat.

First of all, after you have booked a ticket, go to Booked Trip.

How to book return trip on Easiway

Click click on the reservation you want. Let’s select the most bottom one.

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And, here you are.

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Okay, so. The policies for each tickets are different depending on where you are going and which transportation operator you bought it from. Read all the notification you receive before making a payment and finalizing your purchase.

Also, read carefully all the notifications on this page.

So on this booking, you are departing from Tsim Sha Tsui. Tap on “>>” to see where to get your tickets printed and issued.

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We have prepared maps and images to get you on the ride.

If you click “<” you will go back to the previous page.

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Tap on the “Immigration Checks Guide” to see how exactly it works. Scroll down to see our Caution list, too!

Remember! Our shuttles don’t cross the border by Huanggang Port. For more info, visit www.geteasiway.com or drop us a line at support@easi-way.com

Bon voyage!

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How immigration check works between Hong Kong, Shenzhen?

Easiway No Hassle

We get it. It’s your first time to cross the border between Hong Kong and Shenzhen. You’re worried. It’s only natural.

So which Easiway service are you planning to use?

Thank you, Google Map.

Thank you, Google Map.

Easiway Chauffeured Rides
You will either pass through Shenzhen Bay or Huanggang Port. Which control point you will pass through is determined by what time your trip is and how many passengers are riding, among other reasons.

Don’t worry. The process is similar.

When you get on the cross-border van, the driver will ask for your passports and immigration documents. You need to fill in these documents for both ways, Hong Kong to Shenzhen and Shenzhen to Hong Kong. These forms will be given by the driver. Of course, you need valid travel documents, including Chinese Visa, to get immigration checks without having to get off.

At the border, the vehicle will go through a gate that looks similar to tollgates. At the gate, the driver will hand over your passport to the person in charge and open the doors so the person can match your face to the given documents.

This process will happen twice on the Hong Kong and Shenzhen side, respectively.

For chauffeured rides, you can get on and off at your selected locations.


Easiway Shuttle Map

Shuttle Buses
Shuttle bus rides pass through Shenzhen Bay or Man Kam to Control Points. Both immigration checks will take place by foot.

After you get on at your selected shuttle stop, you will have to get off at the control point with all your belongings.

At Shenzhen Bay, two rounds of immigration checks will take place in one building.

At the Man Kam to Control Point, get off for the first immigration check. Re-ride the bus to head to the second one. You will pass by this control point if you start from Hong Kong Airport on a shuttle bus.

After your second check is over, you will get on the shuttle bus again to go to your final destination. If the control point is your final destination, you can take off from there.

Shuttle Vans
The shuttle vans pass through Shenzhen Bay.

After you get on the van at your selected starting point, you do not have to get off until your drop off stop. Both immigration will take place in the vehicle.

When you hop on, the driver will ask for your passports and immigration documents. You need to fill in these documents for both ways, Hong Kong to Shenzhen and Shenzhen to Hong Kong.

At the border, the vehicle will go through a gate that looks like tollgates. Here, the driver will hand over your passports to the person in charge and open the doors so the person can match your face to the given documents.

This process will happen twice on the Hong Kong and Shenzhen, respectively.

Depending on what travel documents you are holding, the process may differ. But on normal circumstances, these are how the immigration checks are carried out.

For foreign travelers to Hong Kong, you need to fill in this document:

Immigration paperFor foreign travelers to China, you need to write down this one:

Arrival and Departure Card

Get iOS app here or Android app there. Want to learn more about Easiway? Come by our website or drop us a line at support@easi-way.com

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Don’t Forget to Print!

Easiway Shuttle

Easiway has finally opened its cross-border shuttle ticket booking service linking Hong Kong and Shenzhen.

Yes! Now you can save a seat on the shuttle bus or van. There’s no need to wait for the next transport if the ride is full.

We just want to remind you that YOU NEED TO GET THE TICKET PRINTED before you ride.

Why not make a system that let’s you skip the visit to the ticket booth? We’re on it! But for now, YOU NEED TO GET THE TICKET PRINTED!

Now that you know that YOU NEED TO GET THE TICKET PRINTED, let me tell you a little about this service.

Easiway shuttles run on 21 bus lines and 3 van lines. Major stops include Hong Kong’s airport, Ocean Park, Tsim Sha Tsui, Disney Land and Shenzhen’s airport, North Station and Futian Bus Terminal. We are aiming to open up more stops and lines down the road.

The lines run through two control points, Shenzhen Bay Port and Man Kam to Control Points. The immigration processes in both points vary.

Easiway

If you are on the shuttle van, both immigration checks will take place without you getting off. All you need to do this fill out the arrival card and hand over the passport to the person in charge.

For shuttle bus passengers, immigration inspections takes place by foot. Both immigration checks at Shenzhen Bay Port take place in one building.

On the other hand, the two immigration offices at Man Kam to Control Points are far, far away so you need the get on the bus in between. After the first immigration check, the bus you need to get into isn’t hard to spot. If you do hit a snag, grab a staff’s attention and point to your ticket and sticker and s/he will show you the way.

When you get your ticket issued, you will receive a sticker, too. Again, DO NOT LOSE THESE! Your final destination will be written on the sticker so you can get on the right vehicle.

The app will tell you which control points you will be going through. It also has images and maps to show you where you can get the tickets printed and where to board the ride.

Don’t worry! You are in good hands.

But if you do face a problem and don’t speak a word of Mandarin yet, contact points will be given to you on the app after you book a ticket(s).

Should you have any questions, drop us an email at support@easi-way.com. We love hearing from you guys.

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