How to edit your booking on Easiway

Ahoy, Easiway user!

Here is a guide on how to change your trip on the Easiway app.

As long as your trip doesn’t start within the next two hours, you can change your trip.

Extra cost will not occur for the change itself.

But you will have to make a new payment for trips that cost more. For example, if your edited trip calls for a longer distance, your previous payment will be cancelled and a new payment will be made.

First of all, open the app.

How to edit orderAfter you have made an order, you want to edit right? From this screen, hit the “Booked Trip” menu.

How to edit 1Click on the trip you want to edit.

How to edit 2Next, hit the three-dotted icon on the top right and select ‘edit.’

How to edit 3Now, click on the info that you want to change. It will be a similar process with making a booking.

How to edit 4

If no price has occured, there will be no re-charging your payment method.

If you have any question, drop us a line at support@easi-way.com or visit our website at www.geteasiway.com

Happy riding, everyone!

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How to Add Credit Card on the Easiway App

Ahoy, Easiway users! Here is your simple guide to add your credit card on the Easiway App.

Open App

How to add credit cardYou will see this page after you have opened the application. Click on the hamburger-looking icon on the top left.

Add Card

how to add credit card 1Click on ‘Payment’! To see this shot below.

how to add credit card 2Here, tap to add your credit card. You will see a notification that says:

how to add credit card 3Hit confirm. You can either scan or insert by keyboard your credit card number, expiration date and CVC.

Now you are all set to make those bookings! Enjoy the rides!

For more info, reach us at support@easi-way.com or visit our website at www.geteasiway.com.

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How to Book Hourly Rides on Easiway

Ahoy, Easiway users! Here is your simple guide to make hourly bookings on the Easiway App.

Open App

how to book hourly order 1We say “Hi!” with this page here. Go on ahead and click the second menu that says “Chauffeur Service”.

(If you need to add your credit card, click the top left hamburger icon and hit “Payment”.)

Time is of the essence!

how to book hourly order 2Of course, you need to let us know when to pick you up.  Click “Date & Time”.

how to book hourly order 3This will be page you will see but skip it and click “Hourly” on the top of the calendar. And, you’ll see this page below:

how to book hourly order 4Now, select date and pickup time. Also, insert how many hours will you be using the car. “All Day” will insert 10 hours.

For travels in Hong Kong, the hourly charge is 300HKD for van and luxury sedans, like Alphards and Tesla Model S. You need to select at least three hours of use.

For cross border travels, Alphard will pick you up and you have to use at least 10 hours. Price starts at 3,000CNY.

You have to book two hours prior to pickup time as we are an reservation service, not an on-demand one. Our drivers need time to reach you.

Where Do You Want to Go?

how to book hourly order 5Next, tell us where to pick you up. If you need to cross the border between Hong Kong and Shenzhen, check the box above. The trip fee will include two travels across the border. You can add stops if you want, but you can just tell us where to pick you up and you can talk to the driver where to take you directly. Most of our drivers are Chinese speakers, but drivers who travels within Hong Kong may speak English.

Choose Car Type

how to book hourly order 6Car types vary depending on where your travel will take place. For cross border travels, only Alphard are available, but for other trips sedans and buses are available too.

Payments

how to book hourly order 7Now, all you have to do is make a payment and you’re good to go!

 

 

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