How to edit your booking on Easiway

Ahoy, Easiway user!

Here is a guide on how to change your trip on the Easiway app.

As long as your trip doesn’t start within the next two hours, you can change your trip.

Extra cost will not occur for the change itself.

But you will have to make a new payment for trips that cost more. For example, if your edited trip calls for a longer distance, your previous payment will be cancelled and a new payment will be made.

First of all, open the app.

How to edit orderAfter you have made an order, you want to edit right? From this screen, hit the “Booked Trip” menu.

How to edit 1Click on the trip you want to edit.

How to edit 2Next, hit the three-dotted icon on the top right and select ‘edit.’

How to edit 3Now, click on the info that you want to change. It will be a similar process with making a booking.

How to edit 4

If no price has occured, there will be no re-charging your payment method.

If you have any question, drop us a line at support@easi-way.com or visit our website at www.geteasiway.com

Happy riding, everyone!

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How to Add Credit Card on the Easiway App

Ahoy, Easiway users! Here is your simple guide to add your credit card on the Easiway App.

Open App

How to add credit cardYou will see this page after you have opened the application. Click on the hamburger-looking icon on the top left.

Add Card

how to add credit card 1Click on ‘Payment’! To see this shot below.

how to add credit card 2Here, tap to add your credit card. You will see a notification that says:

how to add credit card 3Hit confirm. You can either scan or insert by keyboard your credit card number, expiration date and CVC.

Now you are all set to make those bookings! Enjoy the rides!

For more info, reach us at support@easi-way.com or visit our website at www.geteasiway.com.

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How to Book Hourly Rides on Easiway

Ahoy, Easiway users! Here is your simple guide to make hourly bookings on the Easiway App.

Open App

how to book hourly order 1We say “Hi!” with this page here. Go on ahead and click the second menu that says “Chauffeur Service”.

(If you need to add your credit card, click the top left hamburger icon and hit “Payment”.)

Time is of the essence!

how to book hourly order 2Of course, you need to let us know when to pick you up.  Click “Date & Time”.

how to book hourly order 3This will be page you will see but skip it and click “Hourly” on the top of the calendar. And, you’ll see this page below:

how to book hourly order 4Now, select date and pickup time. Also, insert how many hours will you be using the car. “All Day” will insert 10 hours.

For travels in Hong Kong, the hourly charge is 300HKD for van and luxury sedans, like Alphards and Tesla Model S. You need to select at least three hours of use.

For cross border travels, Alphard will pick you up and you have to use at least 10 hours. Price starts at 3,000CNY.

You have to book two hours prior to pickup time as we are an reservation service, not an on-demand one. Our drivers need time to reach you.

Where Do You Want to Go?

how to book hourly order 5Next, tell us where to pick you up. If you need to cross the border between Hong Kong and Shenzhen, check the box above. The trip fee will include two travels across the border. You can add stops if you want, but you can just tell us where to pick you up and you can talk to the driver where to take you directly. Most of our drivers are Chinese speakers, but drivers who travels within Hong Kong may speak English.

Choose Car Type

how to book hourly order 6Car types vary depending on where your travel will take place. For cross border travels, only Alphard are available, but for other trips sedans and buses are available too.

Payments

how to book hourly order 7Now, all you have to do is make a payment and you’re good to go!

 

 

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Work hard, play hard

Work hard, play hard

We’re on the seventh floor of a garden apartment in Longhua, Shenzhen. The whole team will be here for awhile. The boot camp mode is ON!

Many ask us how is Easiway different from other platforms. We are creating a professional fleet management system called Easishare Management System for car rental companies to effectively manage drivers and vehicles. Dispatchers can keep a close eye on drivers so they are not late and such. You know the drill.

Long story short, we make all players in the industry happy.

Definitely, it’s hard work for all team members. A good product calls for a close communicaton. That’s why we’re all here. We talk night and day fixing things, making things, having fun and enduring the occasional stressed-out phase.

There are other moments when you try to not feel awkward when an arguement between other team members get pretty heated up. Of course, we argue because we all care and it’s required for a good product to surface.

It all works beautifully because the sales team can give feedback to the dev team right away and the product becomes better each day.

We work hard. So we play hard (once in a while).

Guangzhou Tower

Guangzhou Tower

All team members went along with the sales team who had a meeting with a vendor in Guangzhou and got to see this beauty. Not a cloud in the sky. It was a good day.

We also stopped by Shamian Island to see some vintage buildings that stole our hearts. We did nothing, but walk and it was perfect.

Shamian Island

Shamian Island

In Guangzhou, there are a lot of fashion hopefuls who sell on online shopping giant Tao Bao which explains the ton of fashion photo shoots going on down the streets.

Young, but fierce

Young, but fierce

I shouldn’t stare at people but she was really pretty.

I shouldn’t stare at people but she was really pretty.

It was soothing especially because the atmostphere was so chill. Away from the boot camp, we enjoyed the peaceful faces there.

Work hard, play hard

Work hard, play hard

Work hard, play hard

After this trip, we’re here back to work.

This will be a time that will never come again. When will the team members ever be working together this closely to build something that we believe in?

It’s a process that needs dedication and commitment. Communication is key to bring everyone on the same page. Years and years later, we will keep remembering this time: our own good old days that made history.

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Easiway all the way

A new year is upon us. The air is fresher, the sky is bluer and the night is dreamier.

We hope your holidays were splendid.

Some of us at Easiway spent it winning on a Netflix marathon or diving into the warm bosom of our living room couch. Others were more out there on diamond shores of Vietnam or hunting the northern lights in Iceland.

2017’s finally here and Easiway is more than ready to ride with you.

We will continue to help you to move as planned on your schedule seamlessly.

With our cross-border shuttle service, we want you to get home to your families in time for dinner because you can book tickets ahead and save a seat.

Not only that, we want you to commute across the border between Hong Kong and Shenzhen at an affordable price with ticket prices starting from 38 CNY.

On our premium chauffeured rides, we want you to stay focused on business until you arrive. Just so you know, we offer rides that cross the border and those that don’t.

After a long flight, we want you to transfer to your hotel hassle free with the help of Easiway’s professional chauffeurs.

We want everyone to travel Hong Kong and Shenzhen area easily even if you are not a fluent Chinese speaker. Our services are available in English, Korean and Chinese.

We will continue to make your travel better and seek solutions. We are currently building a platform aimed at connecting transport operators so our pool of rides will grow for you.

It will take a while, but we are getting there. Taking small steps at a time, we will look back and see how much we have accomplished soon enough.

Since it’s a new year, we are allowed to say something cheesy. So here it goes:

 

Dear valued customers,

Thank you for sticking around.

There is no Easiway if there is no you. We won’t forget that. EVER!

This year will be great for us and it will be marvelous for you, too. We just can feel it in our bones.

Your feedback is always welcomed. Ride with us and we will help you get there.

We can’t say this enough: Thank you. Thank you. Thank you!

Faithfully yours,
Easiway team

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